B. Transit, Handling & Order Cut off Time Domestically:
Order are sent out within 24 hours of being received (Monday-Saturday).
C. Delivery Terms:
We use USPS or UPS to deliver the product.
D. Change of Delivery Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us and we will try if it has not been sent and packaged, but we cannot guarantee this nor can we refund you because of this reason.
Shipping Policy
This policy applies to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
A. shipping costs:
We charge the following for shipping on all USA orders.
- USPS First Class (2-5 Days) - price based off order quantity & weight
- USPS Priority mail (2 Day) - price based off order quantity & weight
- UPS Ground price based off order quantity & weight
- UPS 2nd Day Air - price based off order quantity & weight
- UPS Next Day Air - price based off order quantity & weight
E. Cancellations:
There are no cancellations allowed. See refund & exchange policy for further information.
F. Parcels Damaged In Transit:
Please refer to our refund return policy for damaged items.
G. Additional Comments
We are not responsible if USPS or UPS cannot deliver your package or if they lose your package. We are also not responsible and cannot issue a refund if you gave us the wrong address.
Customer Support
Email Us: support@stonescrystalshop.com
Hours of Operation:
10:00 - 18:00 Phoenix Standard Time
Business Address:
7085 E 5th Ave Scottsdale, Arizona 85251